Nothing makes my day better than an email or call from a client expressing how happy they were with our service. It makes me so happy that I feel the need to share…
Recently I rec’d a gift order overnight from Australia… with this message for the card
I would love to have joined with the you and the family on this auspicious occasion, so this is a little sip to pretend I’m there to toast you. (Tried for Aussie wine but no luck!!) Have a fabulous day. Every best wish for a happy 80th, and many, many more.
Well, naturally I emailed him first thing in the morning, to let him know that we can indeed use an Australian wine instead of our standard French; and would he like to amend his card.
His response really made my day. To hear words like this for simply doing my job – providing the best possible gift experience I can here in Vancouver and treating someone as I would appreciate being treated. WOW-
Hi Carole
I’m blown away by your lovely thought, thank you.
Yes, a bottle of good, hearty, Aussie red would be terrific, and if you can change the message to…
Once again, Carole, thank you so much for your kind thought – he will be thrilled. Fabulous service!!
Still smiling thinking about it.
I hope someone thanks you today for simply doing your job the best way you can,
Thanks for stopping by,
Carole Mac
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